With any computer, viruses can be one of the biggest issues plaguing your system. We have continued to work on the cutting edge in removing and preventing viruses that can affect your system.
Comprehensive computer scan
Detect and eliminate viruses, spyware, malware and adware to stop annoying pop-up ads and help protect your data and identity
Reinstall operating system, if required
Configure browser security settings
Schedule automatic scans to prevent future infection
This service may require multiple contacts and/or call backs to complete. Troubleshooting may be time intensive depending on the complexity of virus removal
Repair your unbootable system without loss of data using Windows recovery tools
Help you locate data you wish to backup
Help you to backup data to a storage device
Assistance with recovering or installing an operating system
Install drivers and Lenovo preloaded software
Remotely initialize Windows updates
Order recovery disc(s) for your PC if necessary
This service may require multiple contacts and/or call backs to complete. Troubleshooting may be time intensive depending on the complexity of virus removal.
Note: With a single purchase of Resolve services, you can avail either one of the service virus and malware removal or OS repair and reinstall. For support on multiple issues at a time, please check out our subscription service plans.